Privacy Policy

1. Overview

jOY Events is committed to handling personal information responsibly. This policy explains how we collect, use, and store information when you use the platform.

2. Information We Collect

• basic usage data (pages viewed, interactions with events, device/browser information),
• preference data (vibe settings, selected region, filters),
• contact details if you submit support or feedback requests.

We aim to minimise collection and only gather what is needed to operate and improve the service.

3. How We Use Information

• personalising event recommendations and interface settings,
• improving event quality, trust scoring, and platform stability,
• analysing service performance and preventing misuse.

4. Cookies and Similar Technologies

We may use cookies or local storage for essential functions and preference persistence. You can manage cookies via browser settings, but parts of the service may not function correctly if disabled.

5. Data Sharing

We do not sell your personal information. We may share limited data with service providers who support hosting, analytics, and core operations, subject to appropriate safeguards.

6. Data Retention and Security

We retain data only as long as necessary for service delivery, compliance, and legitimate operational purposes. We apply technical and organisational measures to protect information from unauthorised access.

7. Your Rights

Depending on applicable law, you may request access to or correction of your personal information. Contact us for privacy requests and we will respond within a reasonable timeframe.

8. Australian Context

jOY Events operates in Australia with a current regional focus on South East Queensland. This policy is designed to align with Australian privacy principles and good-practice data handling.

9. Updates to This Policy

We may update this Privacy Policy from time to time as the platform evolves. Updated versions will be published on this page with a revised date.